Encore Consulting Services Logo
 

  IBM
  Indura
 
 

BPM OneSite
BPM OneSite increases online business by at least 20%: Over 20% of web business is lost to inefficient B2B and B2C web applications. How much are you losing to your competitors? How many customers are you dropping and do not know it? BPM OneSite can add over 20% to web business. BPM OneSite will report what customers are being dropped and why. BPM OneSite detects web-access problems and reports them to customer services before the customer realizes that there is a problem.

BPM OneSite reduces web monitoring cost by at least 50%: With BPM OneSite, a web application will not need tools like KeyNote, Gomez, Mercury Interactive, and Webtrends to monitor a web application. BPM OneSite provides more information about individual customer experience than several tools combined. BPM OneSite is a real-time Customer Activity solution for web portals that monitors, measures and reports each individual user's interaction with a web portal.

Here is what our clients say about BPM OneSite:

  • Blake Moritz, Director of E-Commerce and Web Systems, OfficeMax
    "Indura BPM OneSite provides us with real-time data that enables us to address customer issues rapidly and improve customer satisfaction."
  • Madhav Goparaju, Vice President Global Trade and Advisory Group, ABN AMRO Bank
    "Indura BPM OneSite is the solution that allows us to detect and proactively correct debilitating situations that may impact our customers at our MaxTrad portal before they become problems."

BPM Enterprise
BPM Enterprise enables corporate executives to view and improve the supply chain management flow to increase flow-through productivity by at least 25%

Several major corporations do not know how to view and verify the productivity of their supply chain management (SCM) flow-through process. Late and lost orders and misallocated inventory are extremely costly consequences of losing touch with the SCM flow. BPM Enterprise proactively captures information from the enterprise SCM flow and organizes this information ready for executive 'drill down', scrutiny, and action.

The BPM Enterprise provides: 

  • Real-time visibility to end-to-end processes that reduces the time spent by employees on chasing and managing data
  • Synchronized views of logical processes spanning multiple enterprises and systems with unstructured business content from human interactions, emails and spreadsheets
  • Automated actions and workflows that improve velocity and control of processes
  • Configurable dashboards and reports that provide competitive business insights to managers and executives
  • Analytical reporting tools that enable business users to measure Key Performance Indicators (KPIs) that define process and business performance

 
Contact Us Sitemap